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Understanding the buzz behind CMDB. By Dennis Drogseth, Enterprise Management Associates (EMA).
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What if your IT group could implement changes 84% faster? What if you could simplify and automate IT service processes across technology domains and turn your IT into a true business differentiator?

HP's Consolidated Service Desk solution employs best IT practices to streamline critical service-delivery and support processes into a single workflow. Customers benefit from HP's years of experience and adherence to industry standards, such as the IT Infrastructure Library (ITIL). Get up and running quickly with a proven solution that will go live within weeks, not months.

What's new

ITSM Express Pack for Consolidated Service Desk
» Brochure (.PDF)*
» 5 minute introduction video
» ioko (70 IT people) implemented in 3 months (video)

Related items

Products

» Service Desk
» ServiceCenter

Services

» HP ITSM implementation services
» HP ITSM education services
itSMF USA platinum sponsor 2006
Man standing next to train using HP Compaq nc6140 Notebook PC, miscellaneous people in background.

According to IDC, HP Software Service Desk reduces time to implement a change by 84.7%!

Contact us

» Contact HP Software

Get started

» Read solution blueprint
(.PDF)*

Learn more

» HP and ITIL white paper
(.PDF)*
» Build the business case - download the full ROI report from HP's ITSM portal

* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website .

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