IT initiatives such as PC refreshes, OS migrations and disaster recovery projects improve end-user productivity in the long run, but in the short-term, they can severely disrupt end-user productivity and drain IT resources. Poorly managed projects can also result in an increase in help desk calls caused due to loss of end-user customized data and settings. HP OpenView Settings Migration Manager automates the migration of user-customized PC settings to virtually eliminate help-desk calls and reduce technician time required to set up a new PC by as much as 90 percent. The HP OpenView Settings Migration Manager product can be integrated with the HP OpenView OS Manager using Radia product to help ensure a completely automated and reliable OS migration process.
|