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	Customer successes \| Data sheets \| Sales white papers \| Technical white papers


	»	Avaya
		Avaya needed innovative applications to provide proactive tools and services to its operations support organizations that support voice and data networks.

	»	Progressive Infotech
		Summary - Progressive Infotech progresses with HP OpenView.

	»	ANL Container Line
		Summary - ANL Container Line successfully implements ITIL-based service management solution with HP OpenView Service Desk.


	»	HP Operations Dashboard (.PDF)*
		Provide personalized views for key users and stakeholders into end-to-end IT infrastructure service health

	»	HP OpenView Business Process Insight 2.10 software data sheet (.PDF)*
		HP OpenView Business Process Insight software provides you with visibility into your business processes. It enables you to monitor the exact status of such processes as order delivery.

	»	HP OpenView Service Desk Process Insight data sheet (.PDF)*
		Service Desk Process Insight is a licensing bundle of OpenView Business Process Insight specifically targeted at OV Service Desk customers. It allows you to monitor and track ITIL process that are managed by your Service desk environment.


	»	Surviving Windows Vista migration: A best practices guide (.PDF)*
		HP helps you leverage best practices to manage and control the time, cost and risk of migrating your enterprise PCs Windows Vista, Out of Band Management.

	»	Coming full circle: Why disposition is as important as acquisition - HP Asset Management white paper (.PDF)*
		While recycling has become a widely accepted concept in companies across the world, few have given serious thought to reuse - the repurposing of assets, a strategy that can minimize or eliminate the threats associated with e-waste.

	»	Integrating HP OpenView Configuration Management and Service Desk to automate IT processes: Capitalize on product synergies to catalyze close-looped IT service management white paper (.PDF)*
		This white paper describes how integration between OpenView Configuration Management solution and OpenView Service Desk can automate slow and discrete IT processes and thereby significantly improve IT efficiency in managing change.


	»	ServiceCenter-to-Service Desk Catalog Integration - Making the ServiceCenter Catalog available to Service Desk Users (.PDF)*
		ServiceCenter-to-Service Desk Catalog Integration - Making the ServiceCenter Catalog available to Service Desk Users

	»	Improving your IT service management (.PDF)*
		How to use HP OpenView and the HP IT Service Management Reference Model to design and deliver exceptional IT services based on ITIL

	»	HP and netForensics - Security Information Management System (.PDF)*
		Solution Business White Paper

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