The HP Software & Solutions (HPSS) Managed Services Provider (MSP) program is an offering that
authorizes the use of selected HPSS Products delivering participant branded Value-Added
Services to the participant’s named end user customers. This page describes the
requirements and benefits of the program.
There are multiple licensing models available within the program. Participants may deliver
Value Added Services under one or more of the eligible licensing models while participating
in the program. These licensing models are not mutually exclusive.
| Model type |
About this model |
License grants |
| Dedicated perpetual |
- For mid to long range contract durations.
- Capitalized purchase for reduced administration & improved ROI.
- Perpetual licenses procured for use on behalf of a single dedicated Named End User.
|
- A single instance of a perpetual license to manage a dedicated Named End User contract.
- No reuse.
- Transfer to Named End User permitted.
|
| Multi-tenant |
- For providing services to multiple end customers concurrently
- For use with a leveraged platform, or COE model.
- Shared, hosted environment owned by the MSP.
|
- A single configuration of a perpetual or term based license to support multiple end customers concurrently.
- Reuse for multiple customers permitted.
- No transfer.
|
| Subscription/Utility |
- For short to mid range contract durations.
- Incremental billing to align services revenues to expenses.
- For ongoing relationships to provide services to a single end client.
|
- Single instance of a term license to support a single Named End User engagement.
- No reuse.
- No transfer.
|
| Requirement |
Global MSP |
Americas MSP |
APJ MSP |
EMEA MSP |
| Financial results 1 |
Determined locally |
Determined locally |
Determined locally |
Determined locally |
| Competency 2 |
- 4 Certified Sales Personnel
- 8 Certified Technical Personnel with 16 Technical Certifications
|
- 2 Certified Sales Personnel
- 4 Certified Technical Personnel with 6 Technical Certifications
|
- 2 Certified Sales Personnel
- 4 Certified Technical Personnel with 6 Technical Certifications
|
- 2 Certified Sales Personnel
- 4 Certified Technical Personnel with 6 Technical Certifications
|
| Annual business plan |
Yes |
Yes |
Yes |
Yes |
| Data center accreditation |
Yes |
Yes |
Yes |
Yes |
| Monthly reporting |
Yes |
Yes |
Yes |
Yes |
| Deal registration |
Yes |
Yes |
Yes |
Yes |
1 — measured as license revenue bookings produced by the Managed Services Provider practice. Please see regional program guides for bookings requirement amounts.
2 — measured as the total number of personnel that have acquired sales (HP Accredited Sales Consultants) certifications and technical (Accredited Integration Specialist and Accredited System Engineer) certifications.
| Benefit |
Global MSP |
Americas MSP |
APJ MSP |
EMEA MSP |
| End use discount* |
Determined locally |
Determined locally |
Determined locally |
Determined locally |
| Standard resell discount* |
No |
No |
Yes |
No |
| Tier discount** |
None |
None |
None |
None |
| Referral fees |
Determined locally |
Determined locally |
Determined locally |
Determined locally |
| Initiative based marketing funds |
Per approval of proposed activities/initiative |
Per approval of proposed activities/initiative |
Per approval of proposed activities/initiative |
Per approval of proposed activities/initiative |
| Internal use discounts*** |
Yes |
Yes |
Yes |
Yes |
* Contact your distributor. Discounts are based on list prices established by MSP Program Licensing Models; Utility, Subscription, Dedicated Perpetual, Multi-Tenant
** Tier discounts do not apply to MSP license and support purchases.
*** Guidelines and processes for internal purchases are established in each country.
