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Report Manager allows HP ServiceCenter customers to obtain valuable insight into the performance and quality of their IT services.
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Report Manager provides easy-to-use, powerful and flexible ad hoc reporting capabilities that turn discrete service management data into meaningful, business-focused information. The solution addresses the increasing need for IT organizations to deliver historical and near real-time ITIL process information and statistics to internal and external stakeholders.
Report Manager delivers tangible benefits for IT organizations, including:
Rapid Deployment
Report Manager includes out-of-the-box reports for all HP ServiceCenter modules that, after installation, provide instant insight in the quality of IT Service Management processes and enable IT organizations to jump start improvement initiatives.
Increased Efficiency
Report Manager lets users ask questions in familiar ServiceCenter language, using a representation that shields them from the technical complexity of the database.
Drag and drop on screen formatting makes complex report creation quick and simple. This results in faster report creation and substantial cost savings in delivering IT performance reports.
Integrated HP Software products
Report Manager has been integrated with the following HP Software products. Click on the HP product name to get more information about the product.
For more information about the HP Software products mentioned on this page or to inquire about the alliance between HP and Westbury, contact HP.
Date last updated: 2007-07-03
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