Context Manager allows IT staff to easily access enterprise and service management content to save call resolution time and increase productivity.
Industry: All
On this page
Context Manager is a software application that allows IT specialists to quickly find and analyze relevant information from multiple sources to increase productivity and improve customer satisfaction. Context Manager is able to search through many sources like selected websites, forums, HP Service Desk, HP ServiceCenter, file servers and any other relevant data—or document repository. Unlike search engines that solely perform text-based searches, Context Manager delivers complete context by considering the role, preferences and intentions of the person conducting the search.
Integrated HP Software products
Context Manager has been integrated with the following HP Software products. Click on the HP product name to get more information about the product.
| HP product |
Operating systems |
Integration status |
|
HP Service Desk 4.5, 5.0, 5.1
|
Microsoft Windows® 2000, 2003 |
Certified |
For more information about the HP Software products mentioned on this page or to inquire about the alliance between HP and Westbury, contact HP.
Date last updated: 2007-07-03
|
