ICM for HP Service Desk software

NetScope — member of HP Enterprise Management Alliance Program.

IT Management Software


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Integrated products with NetScope
- »ICM for HP Service Desk software

Related products from HP
- »HP Service Desk

Related info

An HP Software integrated product

ICM helps collect and unify information from all inventory sources to keep your HP Service Desk CMDB up to date.

Industry: All

Product description

ICM collects information from multiple inventory sources, unifies the data, compares it to the CMDB, indicates changes, and consolidates the data with the CMDB in a controlled way.

Collect and unify information from all inventory sources
all different inventory systems are supported and even information from spreadsheets can be used. Data will be automatically unified to match the way data is registered in the CMDB
Manage relationships
ICM enables to manage relationships between CIs. Parent/child relationships as well as related CIs can be easily managed.
Detecting changes and updating the CMDB
ICM compares information gathered from different inventory sources to the information in the CMDB, shows clearly what changes are detected and triggers automatic or manual updating. ICM can easily be configured to meet personal standards.

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Integrated HP Software products

ICM for HP Service Desk software has been integrated with the following HP Software products. Click on the HP product name to get more information about the product.