Voice StressTest Monitor integrates voice performance and
load testing data into HP Performance Center making voice data available for a
more complete picture of multichannel solution and component performance.
Today’s communication and contact center solutions
are based on complex and dynamic infrastructures. The infrastructures support
multiple channels to deliver appropriate functionality and customer
experience. The solution and infrastructure must be thoroughly tested to
detect and resolve issues that would otherwise negatively impact experiencand cost.
IQ Services Voice StressTest Monitor, for use with HP Performance Center,
allows users to integrate StressTest™ Performance and Load Testing results
into the HP Performance Center/HP Load Runner environment. HP Performance
Center users can then access display and analysis tools, which include voice
data, to help observe and resolve performance issues and facilitate
performance optimization.
Voice StressTest™ Monitor integrates valuable voice test data into HP
Performance Center including:
- Call duration
- Call response time
- 8 industry standard call progress outcomes
- Total calls answered
- Total calls connected
- And other test metrics that provide insight into solution performance
Voice StressTest Monitor extends the scope of HP Performance Monitor to deliver more value to IT and telephony departments that are already familiar with the HP LoadRunner and HP SiteScope tools.
StressTest Monitor for HP Performance Center has been integrated with the following HP Software products. Click on the HP product name to get more information about the product.
