Oracle Siebel CRM Smart Plug-in for HP Software
by Hermes Softlab

With SPI for Siebel, even potential or hidden problems can be proactively neutralized.

HERMES SoftLab Oracle Siebel CRM/Oracle BI Smart Plug-in for HP Software (SPI for Siebel) extends HP Operations Manager software to provide an end-to-end service management perspecive of your Siebel CRM and Oracle BI environments. SPI for Siebel ensures that end-user experiences are, and remain, positive by providing an integrated, holistic view of all key Siebel service chain components. Through SPI for Siebel, you can proactively monitor the health of the entire technology stack - from infrastructure and application servers to key Siebel CRM and Oracle BI components - helping you meet your service level agreements. SPI for Siebel leverages your investment in HP Software to maximize the value of your investment in Oracle Siebel CRM and Oracle BI.

SPI for Siebel is a tool that can automate diligent monitoring, give automated corrective actions based on application management policies, identify future performance delivered so they can be corrected proactively, and help coordinate multiple failures into a single root cause.

HERMES SoftLab's solution monitors and improves response time of Siebel components and actual user experience, identifies and reacts to sub-tasks that are not performing as expected, and coordinates data to quickly find root cause.

Integrated HP Software products
Oracle Siebel CRM Smart Plug-in for HP Softwarehas been integrated with the following HP Software products.
Click on the HP product name to get more information about the product.

HP productHermes SoftlabproductIntegration status
Operations Manager (UNIX)  7.x, 8.xOracle Siebel CRM Smart Plug-in for HP SoftwareCertified Smart Plug-in
Operations Manager (Windows)  7.xOracle Siebel CRM Smart Plug-in for HP SoftwareCertified Smart Plug-in
© 2012 Hewlett-Packard Development Company, L.P.